Customer Support Specialist
الرياضHybrid
We're looking for someone empathetic and quick on their feet to be the first point of contact for our users' questions.
01
What you will do
Respond to user inquiries via the app and email
Document recurring issues and coordinate with product to resolve them
Help improve the FAQ and help-center content
Maintain a warm tone that reflects Lbbak's brand voice
02
What we look for
Prior experience in customer support or a similar role
Excellent communication skills and patience
Fluency in Arabic and English
Flexibility to work varying hours when needed
See yourself at Labbak?
Send us your CV and a note about you — we will get back to you soon.